Home oversight
Scheduled interior and exterior walkthroughs, visible-condition checks, and a dated photo report with clear follow-up items.
PRIVATE HOME CONCIERGE · GREATER BALTIMORE
A home well cared for.
A life with more room.
The details of your home deserve attention. They don’t have to take all of yours.
From routine property visits to coordinating the people who care for your home, Nova brings it together through one dedicated point of contact.
Request a private consultation01 / Thoughtful oversight. Clear communication.
YOUR HOME, IN GOOD COMPANY.
Scheduled property visitsDocumented observationsOne point of contact
01 / THE DETAILS, HANDLED
Considered care.
Inside and out.
For busy households, frequent travelers and owners who want someone keeping an informed eye on their home.
Vendor coordination
Help arranging maintenance, meeting approved contractors and documenting appointments while you’re elsewhere.
Home technology
Practical assistance with Wi-Fi, televisions and connected-home devices, with specialist referrals when needed.
Arrival preparation
A pre-arrival property check and coordination of cleaning, deliveries and approved home settings before your return.
02 / MEMBERSHIPS
The right level of attention.
Three ways to make the everyday
management of your home easier.
ESSENTIAL OVERSIGHT
Home Watch
$349/ month
A consistent, documented presence for the home you can’t always be at.
- 2 scheduled property visits each month
- Detailed visual interior and exterior review of accessible areas
- Dated photo report after every visit
- Monthly Property Health Summary with priorities and recommended next steps
- Secure key and access management
- Urgent visible-concern notification and authorized next-step coordination
Vendor scheduling, contractor waiting, technology support, home preparation and project coordination are available as add-ons.
Request a consultationOUR FLAGSHIP MEMBERSHIP
Private Concierge
$695/ month
A central point of contact for the moving parts of your home.
- Everything in Home Watch
- Up to 2 hours each month of personal home-management coordination
- 1 supervised vendor, service or delivery appointment, up to 90 minutes
- Seasonal maintenance calendar
- Technology help within included coordination time
- Annual home systems review
- Monthly management summary
Included time covers Nova’s coordination and on-site time, not vendor invoices, materials, purchases or licensed trade work.
Request a consultationMORE INVOLVED CARE
Estate Management
Starting at $1,495/ month
More frequent oversight for homes with more to manage.
- Private Concierge benefits, upgraded to:
- 4 scheduled property visits each month
- 5 management hours each month
- 2 vendor appointments, up to 90 minutes each
- 1 arrival preparation service each month
- Priority emergency coordination
Larger estates, multiple structures or more complex properties receive a tailored scope and quote.
Request a consultationPrivate Property Setup: $395 for every membership. Third-party services, materials, repairs, purchases, licensed trade work and approved overages are billed separately. Memberships are billed monthly in advance; unused benefits do not roll over, and higher-tier allowances replace lower-tier quantities.
View common add-on rates
Additional property visit $125 · Coordination time $125/hour · Vendor appointment or property access $150 for the first 90 minutes · Time beyond an included appointment $75/hour · Post-storm visit $175 · Arrival preparation $250 plus purchases and vendor costs.
03 / HOW IT WORKS
A clear path to
better oversight.
We learn your priorities before proposing a scope of service. You stay informed at each step.
- 01
Private consultation
Tell us about your property and what you would like taken off your plate.
- 02
Property walkthrough
We meet at your home to understand its systems, routines and priorities.
- 03
Service plan
We agree on visits, reporting, vendor access and spending approvals in writing.
- 04
Ongoing oversight
Scheduled care begins, with dated updates and a clear point of contact.
A LOOK AT THE DETAILS
See what a visit covers.
After a scheduled Home Watch visit, your report records observations and next steps. This illustrative sample shows the format; each property’s checklist is agreed during onboarding.
View a sample property reportPROPERTY VISIT / SAMPLE
Home Watch Summary
Exterior · Entry points · Interior · Visible plumbing · HVAC status
ObservationsPhoto notes and dated findings
Follow-upActions recommended for your approval
QUESTIONS, ANSWERED
What to expect.
Do I need to be away to use Nova?
No. Nova can help busy households and frequent travelers alike, subject to an agreed service plan.
Can you meet my existing contractors?
Yes. With your permission, Nova can coordinate appointments, provide access and document the visit. Trade work remains with the appropriate licensed provider.
What happens if you notice a problem?
We document visible concerns, notify you under the agreed communication plan and coordinate approved next steps. Visits are visual observations, not technical inspections or continuous monitoring.
How often can my property be checked?
Home Watch includes two scheduled visits each month; Estate Management includes four. Additional visits can be discussed separately.
Are emergency visits available?
We can discuss urgent coordination and attendance, subject to availability and separate charges. Nova is not an emergency response service.
How do you handle keys and access codes?
We agree on access procedures during onboarding. Please never send alarm codes, passwords or key locations through the public consultation form.
A THOUGHTFUL FIRST STEP
Start with a clearer
picture of your home.
Private Home Assessment $295
A 60–90 minute visual visit and written summary of immediate concerns, maintenance priorities and home-technology observations.
Join Private Concierge or Estate Management within seven days and receive the full $295 as a credit toward onboarding and your first month.
Tell us what your
home needs.
LET’S BEGIN
Request a private consultation.
Share a few details and we’ll reach out to discuss your home and the service that fits. No access credentials are needed here.